Powering business conversations through chat
Chatbots that talk to customers personally and solve their problems faster
Trusted by leading businesses
Back to the future of personalisation
100 years ago personal, customised service at a local level was king. The rise of national and now global brands have created vast complexity and the personal customer relationship is getting lost.
A new era is dawning...the next stage of the technological revolution is upon us and this time it’s personal.
SmartChat brings you closer to your customers
Lead generation
Qualify more leads 24/7 through immediate, automated chat and develop a better understanding of what customers are looking for.
Learn moreCustomer engagement
Move customers through your sales funnel with chatbot guides and retarget with notifications that improve conversion rates.
Learn moreCustomer support
Always-on automated and live support that retain more customers and improve your NPS through reactive knowledge bases.
Learn more
Lead generation
Qualify more leads 24/7 with automated chat
Increase conversion rates with prospective customers by identifying what they are looking for automatically — all day, every day.
Customer engagement
Retarget priority customers to improve conversion rates
Sometimes customers don't convert simply because life gets in the way. Retarget hot leads with rules-based notifications that reach them at the most optimal time to get a response.
Customer support
Instant answers for frequent questions
Respond proactively with Knowledge Base articles which are relevant to individual customer needs.
Integrated messaging system across the entire customer lifecycle
Available on web, in messaging apps and on mobile.
Driving customer activation through chat
Learn how EE used SmartChat to register new customers to increase conversion rates.
